1. Safety Advice
Ask for information and advice about the phone and the services that
are available on it, so that you can ensure your children know how
to use it safely
See the Gecko fact sheet - Mobile Phones & Kid’s Health. Gecko knows
health and safety is important to parents. There is no scientific
knowledge shows there is no evidence of harmful effects to the
general population - including children - from RF exposure below
internationally accepted standards. However, it is best to limit
phone use and to use a hands-free device where possible. The Gecko
phone, as a limited function phone, is less likely to be used to
excess than many other phones. Gecko provides an accessory
hands-free kit specifically designed for use by children.
2. Internet Access
Does the phone have access to the internet? If so, can you show me
how to disable internet access?
The Gecko phone has no internet access. Children will not be
subjected to questionable material from the internet when using the
Gecko phone.
3. International and Premium Rate Services
Can you bar the phone from making calls to international and premium
rate (190) numbers and from sending text messages to premium rate
(19) numbers?
What can be done to stop receiving a reverse-billed premium rate
service?
What safeguards do you have in place to limit the possibility of
inadvertently signing up to a reverse-billed service?
Only parent-controlled numbers (22) can be dialled from a Gecko
phone. If parents have not entered and allowed 190 or 19 numbers to
be called form the Gecko phone there is no possibility of making
these calls.
4. Chat Services
Can this phone access services where users can anonymously chat to
each other?
What safety measures do you have in place for users of mobile chart
services?
The Gecko phone does not allow chat services.
5. Access to Content Unsuitable for Children
Does the phone allow access to content that is unsuitable for
children?
Is this content automatically blocked on this phone?
The Gecko phone does not have internet access, has no camera and
does not allow text messaging. The phone does not provide access to
content which is unsuitable for children.
6. Dealing with content unsuitable for children
How do I report receipt of content that is unsuitable for children?
(For example, content unsuitable for children is received on the
phone even though access to this type of content has not been
enabled by the mobile provider.)
The Gecko phone can only make calls to 22 numbers set by parents
using the security of a parental controlled PIN number. Parents can
also restrict the phone to only receiving calls from the same 22
numbers. The Gecko phone does not allow access to other phone data
services.
7. Nuisance/Malicious Calls
What number can I call to report receiving abusive calls or
messages?
Can I block calls form a particular person?
The Gecko phone can only make calls to 22 numbers set by parents
using the security of a parental controlled PIN number. Parents can
also restrict the phone to only receiving calls from the same 22
numbers.
8. Bluetooth enabled phones
Does the phone have Bluetooth facilities?
Can I disable Bluetooth or hide the phone from other users?
The Gecko phone doesn’t have Bluetooth facilities.
9. Costs & Charges
If I choose a fixed term contract, what is the total cost of the
plan over the contract period?
Do you offer both pre-paid and post-paid plans? How do they compare?
What services do you offer to help manage spending on the phone?
Currently the Gecko phone only offers a $12 post-paid phone plan
over 24 months. This equates to a minimum commitment (excluding the
handset purchase cost) of $288 over the term of the contract.
Twenty minutes of call time per month is included in the $19.95 a
month tariff. Gecko is providing parents with web-based cost control
features which enable parents to monitor and manage children’s call
costs.
10. Protecting your mobile phone from loss
What precautions can I take to minimise the risk if my phone is lost
or stolen?
A Gecko phone is unattractive for phone thieves. It will only make
calls to the 22 numbers set by parents and can be disabled (locked)
in the event of theft using the IMEI number. The phone comes
standard with a back pack clip to ensure children can attach the
phone to help prevent loss.
11. Unsolicited emails/text messages
Do you have a number to call to report spam or filters to help block
it?
What do you do to prevent spam being sent over your network?
The Gecko phone doesn’t allow emails or text messages. |
